Terms & Conditions

Terms & Conditions

These Terms and Conditions, along with our Privacy Policy and any other applicable policies (collectively, “Terms”), constitute a binding agreement between PROHEAL FORMULATIONS PRIVATE LIMITED ("Website Owner", “we”, “us”, or “our”) and you (“you” or “your”), governing your access to and use of our website and all related goods or services (collectively, the “Services”).

By accessing our website or using any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Updates and Modifications

We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to remain informed of any updates or changes.

2. User Responsibilities

  • You agree to provide true, accurate, and complete information during registration and use of the Services.

  • You are solely responsible for all activities conducted under your registered account.

  • You agree to use the website and Services only for lawful purposes and in compliance with all applicable laws and these Terms.

3. Disclaimer of Warranties

  • Neither we nor any third parties guarantee the accuracy, timeliness, performance, or completeness of the information and materials provided through the website or Services.

  • Such information may contain inaccuracies or errors, and we expressly disclaim any liability for them to the maximum extent permitted by law.

  • You agree to use the Services at your own risk and discretion, after independently assessing their suitability.

4. Intellectual Property

All content on the website, including but not limited to text, graphics, logos, images, and software, is proprietary to Proheal Formulations Pvt. Ltd. You are not granted any rights, title, or interest in our intellectual property.

5. Unauthorized Use

Any unauthorized use of the website or Services may result in legal action as per these Terms and applicable laws.

6. Payments

You agree to pay all applicable charges associated with availing our Services. Any failure in payment may result in suspension or termination of Services.

7. Third-Party Links

Our website may contain links to third-party websites. By accessing them, you are subject to the terms, privacy policy, and conditions of those external sites. We are not responsible for their content or practices.

8. Transactions and Refunds

  • Initiating a transaction through the website constitutes a legally binding contract between you and us for the relevant Services.

  • You are eligible for a refund only if we are unable to provide the Service as promised, subject to the specific policies related to each Service.

  • Refund claims must be raised within the stipulated time period; failure to do so may render you ineligible for a refund.

9. Force Majeure

We are not liable for any failure or delay in performance of our obligations due to events beyond our control, including but not limited to natural disasters, government restrictions, technical failures, or labor disputes.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of India, and any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India.

11. Contact Information

For any questions, concerns, or communications related to these Terms, please reach out to us using the contact details provided on our website.