Privacy Policy

PRIVACY POLICY

Proheal Formulations Private Limited has established this Privacy Policy to demonstrate its commitment to safeguarding the privacy of individuals using our services and accessing the website www.brillderm.com. This Privacy Policy is formulated in accordance with the Information Technology Act, 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).

The domain www.brillderm.in (hereinafter referred to as the “Website”) is owned by Proheal Formulations, a company incorporated under the Companies Act, 2013, with its registered office located at Plot No. 337, Purav Marg, Business Industrial Park 2, Chandigarh, India – 160002.

It is clarified that “Proheal Formulations” includes its affiliates, associate companies, directors, officers, and employees. The following details describe our practices regarding information collection, usage, and dissemination for the Website. By using or accessing the Website, you consent to the terms of this Privacy Policy. Please note that our Website may contain links to external websites, each with its own privacy policy. We encourage you to review the privacy policies of these websites. If you disagree with any terms in this Privacy Policy, please refrain from using the Website or submitting any personal information to Proheal Formulations.

In this document, terms such as "we," "us," "our," and "ours" refer to Proheal Formulations, while “client,” “user,” “you,” “your,” and similar terms refer to individual users of the Website.

1. INFORMATION WE MAY COLLECT

Proheal Formulations may collect the following types of information:

  • Personally Identifiable Information: Includes name, telephone number, email address, etc.

  • Personal Information: Any information that can be used to identify an individual.

  • Sensitive Personal Information: As defined by the IT Act and IT Rules, includes information such as passwords, financial details (e.g., bank accounts, credit/debit card information), health conditions, sexual orientation, medical records, biometric information, and other sensitive data provided to us for processing services.

When you use certain features of our Website, such as placing an order, registration may be required. We may also maintain records of your interactions and product interests for future communications.

Device Information: When using our services via custom applications, we may collect device-specific information such as device model, operating system, unique device identifiers, and mobile network information. This information helps us improve our services and track events like crashes, system activity, and device configuration.

Specialized Information: We may also collect and store information locally on your device using technologies such as browser web storage and application data caches. This information may include your device's IP address, device identifiers, and geolocation data.

Non-Personal Information: We may aggregate data that cannot be used to identify individuals, such as aggregate usage statistics, to improve our Website and services.

2. HOW WE COLLECT INFORMATION

We collect information using several tools and technologies, including cookies, web beacons, and other tracking technologies. Cookies are small text files stored on your device that enable us to personalize your experience on the Website. You have the option to reject or delete cookies by adjusting your browser settings, but doing so may impact the functionality of the Website.

Additionally, we may gather details from your web browser when you visit the Website, including your IP address, browser type, the time spent on each page, and other actions performed on the Website.

Our Internet service providers may also use technologies like pixel tags and clear gifs to assess the effectiveness of our promotional campaigns, monitor traffic, and optimize Website content.

3. CHOICE

You have the right to opt-out or withdraw consent for the use and disclosure of your personal or sensitive personal information. For sensitive personal information (e.g., financial data), we will seek your explicit consent before sharing your data with third parties.

For users in India, you can withdraw consent at any time, although doing so may limit your ability to access certain features or services on the Website.

4. USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

Proheal Formulations may use your personal information to:

  • Provide updates about new services, events, or promotions.

  • Complete transactions and process orders.

  • Improve user experience by analyzing interactions and preferences.

  • Provide customer support.

We may also share your personal information with third-party service providers necessary to complete transactions, such as credit card processors, order fulfillment, and marketing.

Proheal Formulations may disclose personal information to comply with legal requirements, such as subpoenas, court orders, or to cooperate with law enforcement. In cases of business transactions like mergers or acquisitions, your information may also be shared with the acquiring company.

5. DISPOSAL OF PERSONAL INFORMATION

We will only retain personal information for as long as necessary to fulfill the purposes for which it was collected. When this information is no longer needed, we will take reasonable steps to delete or anonymize it. You may request the removal of your personal information from our systems by contacting us at the provided email address.

6. DATA STORAGE AND SECURITY

We implement various security measures to protect your personal information, including password protection, encryption (SSL technology), and regular vulnerability scanning.

While we take reasonable precautions, the internet has inherent security risks, and we cannot guarantee complete security of your data. By providing information to us, you consent to its storage, whether in India or abroad, in compliance with applicable laws.

7. CHILDREN AND DATA COLLECTION

Our Website is intended for adults, and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected information from a child without parental consent, we will take steps to remove such data. If you believe a child has submitted personal information, please contact us immediately.

8. ACCESS TO AND MODIFICATION OF THE INFORMATION COLLECTED

You can access, correct, or update your personal information by contacting us via the provided email. You also have the option to opt-out of receiving marketing communications by following the unsubscribe instructions in each email.

For any grievances related to your personal or sensitive information, please contact us at brillderm@gmail.com.

9. DATA INTEGRITY

We will process personal information in a manner consistent with the purpose for which it was collected or authorized by you. We ensure that the information remains accurate, complete, and up-to-date as necessary.

10. ENFORCEMENT

We use a self-assessment approach to verify compliance with this Privacy Policy. If you have any concerns or complaints regarding the use or disclosure of your personal information, please contact us at brillderm@gmail.com, and we will take appropriate action.

11. GENERAL INFORMATION AND PRIVACY SUPPORT CONTACT

Proheal Formulations may update this Privacy Policy from time to time, and you should review it periodically. By continuing to use the Website or providing personal information after updates, you accept the revised Privacy Policy.

For any questions or privacy-related concerns, you can reach us at: